Sheila Burnett – Everything was ironed and packaged beautifully

Sheila: My daughter went for several fittings ‘cos obviously they say brides lose weight during the time (laughs) and she had to have her dress taken in.

Mrs Pack comes along, this was about a week before again, to make sure she got a final fitting and everything’s ok. “Yes” she said, “And I quite like that” and we will deliver it the night before, so it was all beautifully ironed, everything absolutely superb and a little blue bow had been attached to the back of the dress, so she’d got something old, something new, she hadn’t got borrowed from Pack but she’d got blue so yes, she was very fortunate indeed.

It was so lovely the way they looked after us and I can remember the wrapping of anything, not only a wedding dress but they put down a big sheet on the floor and it was all wrapped in that as well as tissues and everything. And everything was delivered to our house the evening before.

We took the dress out and we couldn’t believe it. It was absolutely wonderful, just hung it up. And I was talking to a friend of mine whose daughter got married on the same day, and bought her dress somewhere on the Mainland, and they spent hours ironing it. She said, “How did you get on?” I said, “Pardon, [inaudible] Mrs Pack had done everything, but she had overseen it She had actually come along and made sure that my daughter had tried this, had tried that and had tried everything which was absolutely lovely. I don’t know whether you would get that service today.

Simon: That means the whole experience from beginning to end sounds ideal.

Sheila: It was absolutely wonderful. I couldn’t have asked for anything better and I mean what was so amazing, when we had the alteration done, which of course mine had the most alterations done, it was almost as if well, that’s the service we offer you. There was hardly any … I mean cost wise I couldn’t get over it. It was so …

Simon: Reasonably priced.

Sheila: Very reasonably priced indeed.

Simon: Right.

Sheila: And it was almost a case of you know, nothing was too much trouble.